The mask, the distance as well as the hydroalcoholic gel remain compulsory. Note that the health pass is not part of the hotel's obligations, unlike restaurants. I am sorry that your experience did not meet your expectations allow me to offer you my sincere apologies. H.ĭear JOHN B., Thank you for taking the time to be part of your ibis Styles Villeneuve-sur-Lot experience. See more See more about the review from Dr. All have been so very much better than Ibis Styles Villeneuve sur Lot. We have stayed at numerous Ibis in various countries in Europe. Our recent stay was at the delightful Port Vendres Ibis Syles and was extremely pleasant. We are well acquainted with Ibis hotels and choose them often. This was an unpleasant, disappointing stay. The latter could have done with a deeper clean. Room: usual Ibis style room with which we are well acquainted. This took such a long time to heat, that my husband had to forego his eggs. She had not turned on the machine in which to boil eggs. When we handed them to staff, she took them rudely without apologising for this lack of hygiene. 5 dirt encrusted knives in 'clean' cutlery box. Bar shut all evening, all the time we were there. What would happen in case of an emergency? In addition, A notice in elevator informed that there might be fewer staff on duty during the weekend which might create some inconvenience. Hotel was UNMANNED from 20.00h which we found disconcerting. Pleasant enough reception personnel but we were NOT asked for PASS SANITAIRE. Inside, empty boxes piled up on one of sofas in réception. Strip of uncared, overgrown 'garden' with dead plants along wall of hotel wall and entry door. First of all: we wrote to you at length to the email addr on your site immediately after our stay.
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